Voice API

Crisp, Clear Conversations with a Voice API

That Brings Customers Closer

Integrate seamless A2P, P2A, and P2P voice experiences into your web and mobile
platforms with flexible Voice APIs—built for global scale and crystal-clear connectivity.

Voice API

More Than Just Making Voice Call

EnableX Voice Calling API empowers businesses to deliver personalised call experiences—seamlessly embedded into web, mobile, or chatbot interfaces.

Innovate and create intelligent call flows with advanced smart voice features and APIs, supported by carrier-grade connectivity and global uptime

Multi-Channel Voice Communication

Deliver personalised VoIP and PSTN calling experiences across browsers, mobile apps, and web applications—ensuring seamless communication on every device.

AI-Powered Innovation

Go beyond traditional voice. Leverage Voice APIs and AI capabilities to build Voicebots and Conversational AI —enhancing customer experiences while streamlining workflows.

Crystal-Clear Quality

Built on WebRTC and optimised for performance, EnableX ensures high-quality, jitter-free voice calls — so your conversations are always sharp, reliable, and interruption-free.

Enable Intelligent Voice Automation with Speech Recognition and AI

Harness the power of speech recognition to build AI-powered VoibeBots, IVR systems, and voice-based forms and surveys—delivering faster, more natural, and automated customer interactions.

Voice API Features Built for Exceptional Call Experiences

Give every call a superior voice experience with features built around your needs— because voice is more than just talk, it’s your brand in action.

Answering Machine Detection

Detect if a call is answered by a human or voicemail, so agents focus only on live conversations and helping businesses avoid costs for interactions that don’t reach real customers.

Media Streaming

Receive real-time raw audio stream of phone calls for further NLP processing and analysis.

Number Masking

Keep your customer information secure without exposing personal phone numbers.

Voice Call Recording

Record voice conversations with customers for training and quality assurance purposes.

SIP Interconnect

Interoperate between VOIP and telephony systems for SIP-based voice call.

Automated Voice Messages

Play pre-recorded audio messages at a pre-set time for announcements, alerts and notifications.

Branded Calls

Avoid Caller ID spoofing and increase answer rate with branded calling and CNAM

Call Insights

Detailed Call Quality statistics, call flow visualisation and advanced reporting and alerts for proactive call quality monitoring and debugging.

More Features   

More Than a Voice Call — A Platform of Possibilities

Deploy various call scenarios and workflow with EnableX flexible and granular Voice Call APIs

IVR

Interactive Voice Response (IVR)

Increase customer engagement and reduce operation costs with scalable IVR system that can respond to commands and seamlessly directs callers through pre-configured call flows.

  • Text-to-speech : experiences in different languages
  • Multi-level IVR menus : to intelligently route calls

Click-to-call

Click-to-call

Make it easy for your customers to connect with your business. With a click-to-call button embedded within your app or website, your customers can connect with your agent over a voice call for a quick resolution.

  • Customer Care: Customers connect directly to your agent
  • Chatbot: Escalate to a voice call with your agent directly from chatbot
  • Healthcare: Connect patients with their doctor right from the app

Click-to-call   

Call Masking

Private Conversation with Call Masking

Protect the identities of your customers by connecting them with agents and sellers without exposing their real phone numbers thereby improving privacy, avoiding off-platform transactions and reducing spams.

  • Contact Center: Connect customers to an agent by masking customers’ number
  • Ecommerce platform: Bridge sellers and buyers without revealing the phone number to either party with a simple click-to-call
  • Ride-hailing service: Connect driver and passenger without revealing phone numbers

Alerts

Alerts and Notifications

Dispatch customised audio alerts with voice broadcasting. Capture attention, reduce turnover, and build customer loyalty with timely alerts sent to their preferred channels.

  • Voice One Time Password (OTP): Send secure voice-based OTPs to verify sign-ups, authorise transactions, or reset account access.
  • Account & Payment Alerts: Automate low balance alerts, bill payment reminders, and due date notifications—keeping customers informed and proactive.
  • Fraud & Security Warnings: Instantly notify users of suspicious activity or potential fraud to ensure quick action and protect customer trust.

Broadcasting

Voice-based Broadcasting

A ringing phone is harder to miss than a text message—making it ideal for emergencies and time-sensitive alerts. Instantly convert text into voice calls and broadcast them in bulk across any device to ensure immediate attention.

  • Surveillance Alert: Notify relevant parties when there are signs of anomalies
  • Eliciting Public Assistance: Alert of power outages, fires, environmental hazards
  • Intrusion Detection: Trigger security officer when detected trespasser

Voice Broadcasting   

AI-powered VoiceBot

AI-powered VoiceBot

Bring smarter conversations to your phone support with Generative AI and Speech Recognition. Help customers get answers faster, reduce call queues, and make self-service feel natural.

  • Self-service Customer Care Bot: Automate routine queries such as order status, service requests, account information, FAQs, and more—without needing a live agent.
  • Appointment Scheduling: Let customers self-book appointments, make reservations, and receive real-time confirmations—directly through a voice-driven experience.
  • Collect Feedback: Prompt customers for feedback and transcribe responses in real time using speech-to-text—automatically populating forms and surveys with voice inputs.

Learn more about AI-powered Voicebot   

"EnableX has completely transformed the way we deliver service. With its support, we've gained a significant competitive edge in the market. Our operational efficiency has improved notably, resulting in an increased first-time fix rate and faster resolution times”

- Manoj Kumar R, Founder, Quantman

Build Your Call App in Just Minutes

Our self-service programmable portal makes it easy to set up your call.

1

Create an Account

Get credentials to securely access to portal

2

Provision Number

Buy or port local, mobile or toll-free numbers

3

Set up Your Call flow logic

Build, test and debug your interactive call flows

4

Deploy across platforms and countries

Port call flows to new numbers. Deploy on your web or app.

Prefer to code ?
No problem. Our library of APIs and SDKs helps you customise your
customer engagement experience in a breeze.

Developer Doc  

Other Related Voice Solutions

Virtual Numbers

Gain instant access to voice and SMS-enabled numbers in more than 100 countries worldwide

Numbers

Automatic Speech Recognition

Harness the power of Advanced AI to build AI-powered Voice solutions

ASR

HumanAssist

AI-powered Voicebot

Provide instant, efficient, and human sounding voice responses to commands and queries

Voicebot

Pricing

Voice API Pricing

Deliver jitter-free, crystal-clear voice calls across any browser, app, and device

Starts at just

$0.007

per minute per call

Frequent Asked Questions on Voice API

1. What is Programmable Voice API?

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Programmable Voice allows developers to easily implement advanced voice and calling features—without the complexity of managing PSTN infrastructure or ensuring FCC compliance. With an easy-to-use API, businesses can embed voice calling directly into their app, enabling them to make, receive, manage, and monitor calls seamlessly. The API supports all major programming languages, including PHP, Java, Python, Ruby, and Node.js.

2. What is WebRTC Technology?

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WebRTC is the gold standard for real-time video and voice communication—trusted globally and backed by leading open standards organisations. It enables seamless audio, video, and data exchange directly between browsers and mobile apps, with no plugins or external software required. WebRTC powers modern communication experiences such as video conferencing, live customer support, and telehealth. EnableX Voice API is built on WebRTC, delivering high-quality, low-latency calls across platforms.

3. What is the cost of using Voice APIs?

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EnableX Voice APIs follow a pay-as-you-go model, so you’re charged based on call duration and usage. Pricing varies depending on the type of call, destination number, and any additional features enabled. For more information, visit voice pricing.

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